Audi Q7 Owners & Service Manuals

Audi Q7: Suspension

Adaptive dampers

Applies to: vehicles with suspension control

The adaptive dampers are an electronically-controlled damping system. The firmness of the suspension will adapt to the driving conditions and the driving situation. The settings depend on the selected Audi drive select* mode.

Air suspension

Applies to: vehicles with air suspension

The air suspension is an electronically-controlled suspension and leveling system. The firmness of the suspension will adapt to the driving conditions and the driving situation. The system balances out changes in load. The vehicle level will also adapt gradually to the vehicle speed in order to reduce the wind resistance at high speeds and increase the ground clearance at low speeds. The settings depend on the selected Audi drive select* mode.

Displaying the vehicle level

  • Applies to MMI: Select on the home screen: VEHICLE Audi drive select.

The filled-in boxes represent the current vehicle level. The more boxes that are filled in, the higher the ground clearance. The box that corresponds with the current vehicle level will flash while the vehicle is lifting or lowering. The target level is highlighted in color.

Raising the vehicle

  • Applies to MMI: Select on the home screen: VEHICLE
  • Audi drive select.
  • Press Raise to reach the highest vehicle level and thus the maximum ground clearance.
  • Press Lower to lower the vehicle down again.

The Audi drive select* mode will be changed if necessary when the vehicle is raised.

The vehicle will lower at speeds of approximately 20 mph (30 km/h) and below. This function may only be used temporarily when increased ground clearance is necessary. It is not intended for long drives.

Note

  • Also refer to the information about ground clearance.
  • When transporting the vehicle on a road carrier, rail carrier, ship carrier, or other carrier, it may only be secured at the running surfaces of the tires (circumference). Securing the vehicle at the axle components, suspension struts, or towing eyes is not permitted because the pressure in the air suspension struts can change during transport. The vehicle might not be secured sufficiently if this happens.

Active roll stabilization

Applies to: vehicles with active roll stabilization

The active roll stabilization enhances the air suspension with an electromechanically-controlled suspension system. It influences targeted rolling movements when driving on curves and during fast swerving maneuvers. The settings depend on the selected Audi drive select* mode.

Ground clearance

The vehicle height and clearance can be influenced by the following factors:

  • Change in temperature
  • Change in load
  • Change to the Audi drive select* mode
  • Lifting and lowering via the air suspension"
  • Lower the rear* of the vehicle

WARNING

To reduce the risk of injury, make sure no one gets pinched when the vehicle level is changing, for example when cleaning the underbody or the wheel housings.

Note

Always make sure there is enough clearance above and below the vehicle. This is especially important for entrances with height restrictions, for example, before driving into underground garages. You could also scrape the ground when driving over the edges of curbs or on steep ramps, which could damage your vehicle.

Messages

The following messages may appear depending on the vehicle equipment:

Bair suspension: malfunction! You may continue driving slowly at max. XX mph (km/h)

There is a malfunction. Driving stability may be limited. Drive to an authorized Audi dealer or authorized Audi Service Facility immediately. Do not drive faster than the speed given in the message.

Air suspension: malfunction! You can continue driving. Speed limited to max. XXX

There is a malfunction. Driving stability may be limited. Drive to an authorized Audi dealer or authorized Audi Service Facility immediately. The maximum speed has been limited.

Air suspension: malfunction! Safely stop vehicle.

Steering and ground clearance limited

There is a malfunction. Do not continue driving.

Secure the vehicle against rolling before exiting the vehicle. Avoid turning the steering wheel, because the vehicle ground clearance may be so low that turning the steering wheel could result in damage to the wheels and wheel housings.

Active roll stabilization: malfunction! Limited stability. See owner's manual

There is a heavy load on the vehicle electrical system or the roll stabilization. The roll stabilization functions have already been switched off temporarily.

Driving stability is reduced. Continue driving with caution.

If the indicator light does not turn off after a long period time and after switching the ignition off and on, drive to an authorized Audi dealer or authorized Audi Service Facility immediately to have the malfunction corrected. Otherwise, conditions such as an uneven road surface can lead to vehicle damage.

Suspension: malfunction! You can continue driving

There is a malfunction. See an authorized Audi dealer or authorized Audi Service Facility for assistance.

Air suspension: vehicle too low. Limited ground clearance

The vehicle ground clearance is very low. Wait until the air suspension system has restored normal ground clearance. Have an authorized Audi dealer or authorized Audi Service Facility repair the malfunction immediately if the indicator light does not turn off after a significant period of time.

Air suspension: malfunction! Please contact Service

There is a malfunction. The driving stability may be limited and the ground clearance may be low.

See an authorized Audi dealer or authorized Audi Service Facility for assistance.

Audi drive select: automatic suspension lowering.

See owner's manual

The vehicle level is adjusted to the setting stored for the active personal profile.

Audi drive select: automatic suspension lift.

See owner's manual

The vehicle level is adjusted to the setting stored for the active personal profile.

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